Asian Size, about 2 size Smaller than EU size. Due to manual measurement, allow slight 1-3 cm difference and little color variation. 1 inch=2.54cm
1. we need 1-3 days to help you send out the package after we receive your payment(except the weekends and festival).we will give you the tracking number after we help you send out the package, the tracking information need some time to update
2. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. If the buyers have better method to help clear the customs, please contact us. Some of the buyers, their area or zip code belong the remote area, they need to pay 42$ for the remote fee.
Warranty and Return:
1. Our device has one year warranty.the warranty not include the damage incorrect installation,accident,misuse,abuse,improper wiring,and incorrect voltage operating the unit against the instructions in the owner’s manual.
2.The valid period of replacement is 14 days from the date of receiving the item.
3. You need to pay for the return postage and ship the item back to us,we will pay for the return shipment if you get the broken device. Please inform us of the reason of your order revocation and send us a clear picture or a video as a proof. Items returned to us without a report will not be processed.
4.Before sending, we have checked all our items carefully, if you received a broken defective item, just keep the original package and make a photo to us within 3 days, just in 3 days after delivery we can make the claim to shipping company with your photo, however please note shipping company needs about 15-30 days to investigate the case, so please be patient
1.if you are satisfied with our device,please give us 5 stars and positive feedback
2.please contact us if you have problem with device. we will try our best to help you solove the problem and offer best service as we can, please do not leave a negative feedback to us or open the dispute directly