Soft Shark Pet Dog Cat Kennel House Tent Doggy Winter Warm Cushion Basket Animal Bed Cave Pet Supplies

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(1)Q: Is the padding inside thick?

A: The outer material is stiff enough to stand up. There is a removable round pad inside. It is a couple of inches thick.

(2)Q: Will this for my dog who is 15 lbs?

A: Its pretty roomy and my 13 lb cat fits in it comfortably when he naps in it.

(3)Q: Are there wash instructions? Has anyone tried to wash the bed, or the inside cushion?

A: As per the tag. Cold machine/ Hand wash/ drip dry. Our cats love this, and look's great!

(4)Q: Is the entire bed able to be washed without it losing it's shape?

A: I just took off the the cover of the bedding and washed that.

(5)Q: Is the medium big enough for a 10lb rabbit that likes to stretch out?

A: there shouldn't be any issues I have a 11lb Manx cat and he fits just fine with some room for the kittens to go in. I did get a medium for them.

Feature:

(1)Removable and washable bed cushion mat,can be easily assembled or disassembled for machine wash or travel;

(2)Both inside and outside are high-quality fiber fabrics,warm and comfortable,radiates heat back to your pet;

(3)Bottom made of anti-slip material make it safer and keep it onto place;

(4)Enclosed design is perfect for pets who like to burrow. Great for small dogs or cats. Keeps pets warm and comfy;

(5)Available in three colors and two sizes for most dogs and cats for a more comfortable experience.

Description:

(1)Made of high quality short plush, thick warm fabric;

(2)Adopt soft warm cotton cloth on the wall, washable and durable;

(3)With breathable, moisture-proof non-woven bottom;

(4)Create a comfortable bed for your pet's healthy sleeping and rest

(5)It is super soft and warm, so your pet will feel happy when in it

(6)Best bedroom or resting place for your pet dog or cat

(7)Lovely shark style, simple but good-looking

Specifications:

Color: Grey/Blue/Pink

Material: Superfine fiber cloth + oxford cloth + filler

Filler:PP cotton

Size :S 34cm*42cm
M 38cm*52cm

Package Include:

1 x pet house

Note:

Please allow 1-2cm errors due to manual measurement.

Due to the difference between different monitors, there are color differences, please take the real product as the standard, Please understand.

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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Sherry Mart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://sherrymart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Write a Review
Verified Buyer
S***l
3 May 2020 00:26

Really beautiful good quality and big, just buy

Verified Buyer
L***i
15 Mar 2020 13:01

Wonderful. Both my cats love it.

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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