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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Sherry Mart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://sherrymart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Write a Review
Verified Buyer
P***u
19 Aug 2020 23:13

Tutto ok un po’ lenta la spedizione ...

Verified Buyer
L***s
19 Aug 2020 14:46

excelente vendedor, produto conforme descrição

Verified Buyer
J***O
18 Aug 2020 10:33

Excelente calidad

Verified Buyer
V***v
15 Aug 2020 02:58

С͇п͇а͇с͇и͇б͇о͇. Ш͇о͇р͇т͇ы͇ п͇о͇д͇о͇ш͇л͇и͇ в͇ с͇а͇м͇ы͇й͇ р͇а͇з͇.

Verified Buyer
A***m
15 Aug 2020 00:25

получил, все супер, на рост 178, вес 83 заказал XXL подошло как раз. Продавцу спасибо, рекомендую!

Verified Buyer
S***n
12 Aug 2020 13:55

Хорошие шорты за свою цену, первую стирку выдержали.

Verified Buyer
I***o
11 Aug 2020 05:46

Размер брал свой, но почему-то оказались велики А так, хороши

Verified Buyer
S***
11 Aug 2020 03:53

Посылку получил,мне все понравилось.Только один минус, карманы без молнии. Заказывал размер (М). Мой рост 168см, вес - 75кг.

Verified Buyer
J***a
10 Aug 2020 12:54

5 estrelas rewarding✌

Verified Buyer
A***v
10 Aug 2020 10:42

Nice shorts. Slightly short rope on the belt. Run into the hole. Treated with a knot at the end.

Verified Buyer
L***k
10 Aug 2020 04:09

Arrived very soon, nice product, recommended.

Verified Buyer
A***v
6 Aug 2020 08:02

Shorts are not bad, the material is interesting, like a grid. For the summer just right.

Verified Buyer
M***m
6 Aug 2020 04:23

Beautiful, light shorts. On the account of Cotton I do not know, and synthetics are enough, but I really like it. Ordered 14.07.20 received 06.08.20.

Verified Buyer
A***n
5 Aug 2020 06:52

Delivery to Kazakhstan Karaganda took 34 days, everything came in integrity, the size corresponds to the table, the track was tracked!

Verified Buyer
G***r
4 Aug 2020 22:56

Спасибо , доволен заказом

Verified Buyer
P***n
4 Aug 2020 12:19

Thanks

Verified Buyer
K***a
4 Aug 2020 10:14

Waited 3 months already wait did not want more

Verified Buyer
V***v
4 Aug 2020 00:07

Ну по качеству ни че вроде. Но цена их 300 руб. Потолок. Ну и так сойдет

Verified Buyer
M***d
3 Aug 2020 11:48

Excellent and comfortable

Verified Buyer
C***r
2 Aug 2020 17:18

Great product very quick deleivery will be buying from here again

Verified Buyer
Z***l
7 Jul 2020 07:13

Fast shipping to Canada definitely recommend worth the price thanks store definitely recommend I’ll buy more ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️beautiful beautiful awesome amazing

Verified Buyer
V***c
5 Jul 2020 14:15

Literally Perfect!!

Verified Buyer
G***r
5 Jul 2020 01:22

Cool shorts,

Verified Buyer
O***a
4 Jul 2020 13:06

Shorts are good, liked, fit 50 size. Seller Thank you!!!!

Verified Buyer
I***s
4 Jul 2020 00:02

Good

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A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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