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Mx03 configuration table

Battery capacity: 14ah
Charging time: 5-6 hours
Range of mileage: pure electric 50 km
Motor Power: 48 V 500 W
Tire specifications: 24*4.0
Frame material: stainless steel
Seat tube material: height adjustable range aluminum alloy, 80-115 cm
Suitable for the crowd: 160 cm-190cm adult
Front fork material: aluminum alloy
Maximum load capacity: 180 kg
Brake system: Front and rear mechanical disc brakes
Free tax zone:

EU member states, the United States, Canada, Japan, South Korea

Mx03 is shipped from China and can be delivered to the world in about 30 days.

After-sale warranty

1: non-consumable parts warranty time is 12 months: seat/frame/motor/controller/meter.
2: Consumed parts warranty time 3 months: Brake/tire/battery/

When the product is abnormal, contact customer service as soon as possible, we will be happy to solve the problem for you.
Do not supplier it yourself, so that the engineering department cannot correctly judge the failure and affect the maintenance.
We will reject all warranty terms without modification or supplier without consent.

Non-human damage, the above terms apply to all electric bicycle products in the store.
Thank you for your cooperation.

Customs charge (import tax)

You do not have to pay any customs duties, we are supplier for customs clearance and customs duties. Please do not worry.

Paying tax is the duty of every citizen, buyer need to take the supplier of all of taxes. If the buyer refuses to receive the goods because of the tax problem, they need to pay for all the freight.
* Most of our supplier are promoted with free shipping (for selected countries only) by DHL/FedEx/EMS/ups and etc but at seller convenient option only, as we sometime has very limited selecting options duo to the IATA policy to lithium battery.

Direct manufacturers, enjoy high-quality pre-sale and after-sale service.

We are warmly welcome client from Russia, we would try best to clear the custom and pay the tax at our Sider. The items are well-packed with strong packages, we provide fast express from our side. (The Russian market only). But the Express usually take longer time (even about 30 days, if you are not in Moskow) than other coutries need your friendly understanding. Some countries need to have customs clearance ability, please supplier, if not the guest clearance, will bear the relevant expenses.

Lithium batteries according to customs supplier, different countries in different ways, most countries need to sub-shipment of lithium batteries to send, so we will do the best way to send, lithium batteries to send the tariffs required to pay the consignee, we will do may be lower the declared value, reduce your tariffs. Including but not limited to.

Packaging

We have strict packaging supplier shipment, but still cannot be ruled out in the process of transportation wear, knock against the supplier, please understand. we will try to be the best.

Payment

* Payment is expected to be received within 3 days of auctions close.

* Escrow of AliExpress is our preferred payment method, we also accept different payments by T/T, payPal, Western Union, Money Gram and others.

Return & exchange policy

* All of our offers are backed by 100% satisfaction supplier, if for reasonable reason you are not satisfied, You can return the item to us in it’s original condition for a refund or an exchange. before mailing us back the item, please contact us for the detailed return & exchange instruction. we will return all your money except the shipping and handling fees after we supplier your return items.

Feedback policy

* We will provide positive feedback once payment is received, to foster a healthy Ali community, we hope you will do the same for us. we want you to understand that we value customer service supplier. if you have any supplier, please give us the opportunity to resolve the problem before leave us a negative feedback. We are sure that there is always solution and we sure don’t want a bad feedback to be where the transaction ends.

Additional notes

You need to use the adapter in proper way together with original plug when you are charging our vehicle.

* Endurance: depending on the driver’s weight, different road conditions and driving style, distance will vary.

* Limit climbing angle: different weight according to the driver, the speed is different, have a different point of view.

* Mix order welcome, OEM order welcome. We also can export quantity goods at client’s specific request as a manufacturer.

* If you have any question please feel free to contact us. We will reply within 24 hours.

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Sherry Mart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://sherrymart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Write a Review
Verified Buyer
L***f
6 Jun 2020 16:34

Very nice bike! Just missing the lights that do not work? Why?

Verified Buyer
S***a
28 Dec 2019 04:35

The bike runs good and guarantee was perfect service.

Verified Buyer
T***h
26 Dec 2019 23:13

Great fun very powerful bike. At first I was a bit skeptical buying off of a company I never heard of. But I am far from disappointed! The bike arrived nicely packaged and easy to assemble what I needed to assemble. Unfortunately the battery was cracked I messaged the manufacturer and they sent a new one as soon as they could. This is a great buy. So much fun literally everyone I know have wanted to have a go and ALL are impressed with it.

Verified Buyer
E***a
25 Dec 2019 04:00

It has very narrow design which is what I was looking for, I get off night routes and it can hold me for two hours without a hitch. The rear is seen from far away, happy with the purchase

Verified Buyer
T***a
25 Dec 2019 03:55

Perfect, fully comply with the announced and my satisfaction with the purchase is complete. Very easy to ride, the driving is simple and the help you provide on the slopes is very noticeable.

Verified Buyer
L***g
25 Dec 2019 03:53

I love this electric mountain bike, and the assembler quickly assembled it. Battery life is long and all features of a standard bike can help.

Verified Buyer
K***s
25 Dec 2019 01:53

It works beautifully to make routes enjoying the landscape and if you want to make it hard you can also. Technical service. Assistance and very good treatment

Verified Buyer
B***l
25 Dec 2019 01:40

This bike perfectly meets my expectations, it has a good battery hold (in any case when it is new), allows me to easily go back to work (be 12 km) and it is very ergonomic.

Verified Buyer
N***n
25 Dec 2019 01:39

Delivered on time impeccable product nothing to complain very well packaged problem the instructions in English or German on the other hand very simple to assemble and use

Verified Buyer
L***i
25 Dec 2019 01:37

With this Bicycle could I thanks e-Unterstützung a 40 km long Tour cope without first trained to have. Only the Saddle is some getting used to.

Verified Buyer
F***y
25 Dec 2019 01:36

The Item arrived sooner than expected. The Cover fits quite accurately and seems of good Quality. Am Satisfied

Verified Buyer
J***n
25 Dec 2019 01:30

Very light material I have it every Day in the Basement and must wear it, so I want a lightweight Material, it is very easy and the Quality is very good

Verified Buyer
B***n
25 Dec 2019 01:28

Holds everything what it promises…. Value For Money Super. Only the Shimano Circuit sth. Hakelig…. but a genuine Wheel for "Heads"

Verified Buyer
L***i
24 Dec 2019 02:28

Very good. Especially the Oberfl? Che is very smooth. Waterproof. Rust free and easy to use. The focus is on a long Life

Verified Buyer
L***l
24 Dec 2019 02:15

Super perfect Bicycle

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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